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Coroner’s reportPrevention of future deaths · 2018-0198

“That there were insufficient resources to deal with the high number of calls on this day…”

Dated 25 Jun 2018, from the coroner for West Sussex. Sent to 1 organisation or person.

A coroner wrote this report after an inquest, to warn the organisations below about a risk of further deaths.

Read the full report on judiciary.uk

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The 56-day response deadline

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Replies were due by 20 Aug 2018.

Organisations that receive a report must reply to the coroner within 56 days, saying what they will do or why they will do nothing. We show whether a response is published on judiciary.uk; a reply may have been sent and not yet published.

  1. Report dated25 Jun 2018
  2. Deadline20 Aug 2018
  3. Published on judiciary.uk10 Jul 2018
  4. Today23 Oct 2026

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Responses from each recipient

Responses from each recipient
Sent toResponse
South East Coast Ambulance Service NHS Foundation TrustNamed in the report as “South East Coast Ambulance Services”Response publishedPublished on judiciary.uk in July 2018.

Some responses were published as scans, so their text was read automatically. Check the wording against the original before you quote it.

The coroner’s concerns

– (1) That there were insufficient resources to deal with the high number of calls on this day which meant that these two ladies were left on the floor for over 7 hours and what would have been considerably longer had the Police not attended. (2) That the Police had to be used to provide the necessary welfare support to these ladies (3) That the call takers did not seem to appreciate the worsening condition of these two ladies during the time they were seeking assistance. (4) That there was no clinical oversight of the decision to stand the Ambulance down despite knowing i) the age of these two ladies ii) the fact that they were vulnerable iii) that they had fallen and iv) that the Police (who had seen the two ladies) had indicated that the Ambulance Service should still attend.

An extract. Read the full report, including the circumstances of the death, on the Courts and Tribunals Judiciary website.

Source
judiciary.uk, Prevention of Future Deaths reports, 2018-0198
Added to Minute Book
8 Oct 2026
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Contains public sector information licensed under the Open Government Licence v3.0. Source: Courts and Tribunals Judiciary, judiciary.uk. Open Government Licence v3.0

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