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Coroner’s reportPrevention of future deaths · 2015-0480

“It became clear during evidence, that members of staff are not aware of what is required…”

Dated 24 Dec 2015, from the coroner for Norfolk. Sent to 4 organisations or people.

A coroner wrote this report after an inquest, to warn the organisations below about a risk of further deaths.

Read the full report on judiciary.uk

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The 56-day response deadline

Deadline passed

Replies were due by 18 Feb 2016. A reply may have been sent and not yet published.

Organisations that receive a report must reply to the coroner within 56 days, saying what they will do or why they will do nothing. We show whether a response is published on judiciary.uk.

  1. Report dated24 Dec 2015
  2. Deadline18 Feb 2016
  3. Published on judiciary.uk24 Dec 2015
  4. Today27 Oct 2026

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Responses from each recipient

Responses from each recipient
Sent toResponse
Norfolk and Suffolk NHS Foundation TrustResponse publishedPublished on judiciary.uk in December 2015.
Queen Elizabeth HospitalResponse publishedPublished on judiciary.uk in December 2015.
Norfolk and Norwich University Hospitals NHS Foundation TrustNamed in the report as “Norfolk and Norwich University Hospital”Deadline passedNo response published on judiciary.uk so far. The 56-day deadline was 18 Feb 2016. A reply may have been sent and not yet published.
James Paget University Hospitals NHS Foundation TrustNamed in the report as “James Paget University Hospital”Response publishedPublished on judiciary.uk in December 2015.

Some responses were published as scans, so their text was read automatically. Check the wording against the original before you quote it.

The coroner’s concerns

This report was published as a scan, so its text was read automatically. Check the wording against the original before you quote it.

— (1) It became clear during evidence, that members of staff are not aware of what is required of them when they carry out Observations on a patient. This was particularly evident with regard to Observations to be carried out on a “two members of staff to one patient’ basis. Areas of confusion include how staff are to engage with a patient, how close they are required to be with regard to the patient, i.e. at arm’s length or within eyesight and how to record the information gained from the Observation. _ (2) The Escort Policy does not include information relating to the transfer of patients from one place to another (in this case from an Acute Hospital to the Fermoy Unit) when other services are involved, for instance the Police. In particular, Mr Higgins who had been acting in an unpredictable and paranoid manner, was put into a cage at the rear of the Police van with three Police Officers, with no Mental Health staff to accompany him. The evidence did not reveal that this had been considered by the Mental Health staff previously attending to Mr Higgins; . . (3) The safety of the environment where the incident took place, namely a disabled ramp with a railing along the edge and a concrete’floor, had not been risk assessed prior to taking Mr Higgins outside for a cigarette. It is understood that since Mr Higgins’ death the railing has been heightened. There was no evidence of a formal Risk Assessment having been undertaken since his death. Other ways of making the area safe are still under consideration. (4) There is no agreement in place between the NSFT and the Acute Hospital as to the best way to deal with patients subject to detention under the Mental Health Act who. require assessment and treatment at A & E, as a result of which Mr Higgins, was required to wait over 2 hours in a busy, public area, having already self-harmed and shown signs of paranoia.

An extract. Read the full report, including the circumstances of the death, on the Courts and Tribunals Judiciary website.

Source
judiciary.uk, Prevention of Future Deaths reports, 2015-0480
Added to Minute Book
8 Oct 2026
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Contains public sector information licensed under the Open Government Licence v3.0. Source: Courts and Tribunals Judiciary, judiciary.uk. Open Government Licence v3.0

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